We would love to hear from you. Do you have any questions or comments? Send us an email at klantenservice@truusk.com. If you prefer to contact us by phone, you can reach us at +31 85 060 5471. Please mention your order number if you have one, and ask any questions you may have. You can also fill in the contact form on this page. We usually respond within 24 hours. Our customer service is available Monday through Sunday between 9:00 a.m. and 8:00 p.m.
Marketing, Bloggers, Influencers, and Press inquiries: Are you interested in sharing certain products from the TRUUSK webshop with your audience? Please contact us at klantenservice@truusk.com.
Frequently Asked Questions
We aim to deliver your order within 2-3 business days. Of course, there is always the possibility that your order may take a little longer to arrive.
We use multiple courier companies such as DPD, GLS, and UPS.
Shipping is free on all our products. This applies to the Netherlands and Belgium.
We use well-known payment methods such as: iDeal, Credit Card, Apple Pay, Klarna Pay Later, Klarna Pay in 3 Installments, Bancontact, and many more.
Yes, as soon as the order has been shipped, you will automatically receive a tracking code by email.
To return your order, you must complete the form at this page.
You can read more about saving points via TRUUSK at this page.
Company information
We are only an online store; unfortunately, we do not currently have a showroom.
TRUUSK.com is part of EcomVillage B.V.
Chamber of Commerce: 87846454
VAT number: NL864424723B01
Keurenplein 41
Box A3524
1069CD Amsterdam
North Holland
Netherlands
klantenservice@truusk.com
+31 85 060 5471
Customer service open: Mon–Sun: 9:00 a.m.–8:00 p.m.
Contact form
If you have any questions, please fill in the form below. We will respond as soon as possible.
