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It is currently not possible to earn loyalty points when placing an order. We apologize for the inconvenience. Would you like to redeem your loyalty points? Please contact customer service.

As a registered TRUUSK customer, you can earn valuable points with every purchase and use them to pay in our online store. Collect points for a large purchase or use them with your next order at www.truusk.com. You can view your current points balance in your customer account at any time.

Frequently asked questions:

Who can save points at TRUUSK?
All our registered customers can save and use points with every purchase.

Are there any costs associated with saving points?
No, all you have to do is register a (free) customer account with us and you can start earning points with your first purchase.

How many loyalty points do I earn when shopping at TRUUSK?
For every dollar you spend, you earn 1 loyalty point. When you have 100 points, you receive a $1 discount on your next purchase.

When can I redeem my loyalty points?
You can use your points with your next order. After logging into your customer account, you can redeem your points during the ordering process.

Can I transfer my points to someone else or have them paid out?
No, only you can save and use points. Loyalty points cannot be paid out in cash and can only be exchanged for products at www.truusk.com.

How can I check my points balance?
You can find the number of points you have earned in your TRUUSK customer account. Click here to register.

How many loyalty points do I need to redeem them?
You can redeem your points at any time. 100 points are equivalent to €1.

Can my loyalty points expire?
Not at present. However, this may change in the future.

Can the loyalty points be combined with other discount promotions?
Yes, while saving points, you can also use discount codes and other offers. You always earn loyalty points for the actual amount paid.

What happens to my loyalty points in the event of a complaint or cancellation?
In the event of a complaint or cancellation, we are unfortunately unable to refund redeemed loyalty points for technical reasons.

If you have any further questions about saving points, our customer service team will be happy to help you at klantenservice@truusk.com.

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